Terms & Conditions
Effective Date: June 10, 2025
Effective Date: June 10, 2025
Please read these Terms & Conditions ("Terms") carefully before using the https://lunostudio.nl/ website (the "Service") operated by Luno Studio ("us," "we," or "our"), a sole proprietorship (ZZP) based in the Netherlands. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
Please read these Terms & Conditions ("Terms") carefully before using the https://lunostudio.nl/ website (the "Service") operated by Luno Studio ("us," "we," or "our"), a sole proprietorship (ZZP) based in the Netherlands. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
Please read these Terms & Conditions ("Terms") carefully before using the https://lunostudio.nl/ website (the "Service") operated by Luno Studio ("us," "we," or "our"), a sole proprietorship (ZZP) based in the Netherlands. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Luno Studio and its licensors. The Service is protected by copyright, trademark, and other laws of both the Netherlands and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Luno Studio.
1. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Luno Studio and its licensors. The Service is protected by copyright, trademark, and other laws of both the Netherlands and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Luno Studio.
1. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Luno Studio and its licensors. The Service is protected by copyright, trademark, and other laws of both the Netherlands and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Luno Studio.
2. Services Offered
Luno Studio provides freelance brand design services, which may include, but are not limited to, logo design, brand identity development, graphic design, and related creative services. The specific scope, deliverables, and timeline for any project will be mutually agreed upon with the client through a separate project agreement or proposal.
2. Services Offered
Luno Studio provides freelance brand design services, which may include, but are not limited to, logo design, brand identity development, graphic design, and related creative services. The specific scope, deliverables, and timeline for any project will be mutually agreed upon with the client through a separate project agreement or proposal.
2. Services Offered
Luno Studio provides freelance brand design services, which may include, but are not limited to, logo design, brand identity development, graphic design, and related creative services. The specific scope, deliverables, and timeline for any project will be mutually agreed upon with the client through a separate project agreement or proposal.
3. Pricing and Payments
Service Pricing: The pricing for our brand design services is determined on a project-by-project basis, following a consultation and based on the client's specific requirements, project scope, and estimated time commitment. A detailed proposal or quote will be provided for each project.
Payment Methods: We currently accept service payments via iDeal, Tikkie, or direct bank transfer. Once our shop launches, Stripe will be added for secure checkout on digital and physical products. All payment instructions will be clearly provided in your invoice or checkout page.
Payment Terms: Payment terms for services will be outlined in the individual project agreement or proposal. This typically includes an upfront deposit and subsequent payments tied to project milestones.
Shop Products (Future): Our website currently features a "Shop" page that is "under work." In the future, we intend to sell both digital and physical products through this shop. Prices for these products will be clearly listed on the shop page.
Cancellations of Service Projects: If a client wishes to cancel a design project after it has started, they must notify us in writing. Refunds, if applicable, will depend on the stage of the project and will be outlined in the original proposal or agreement. Work completed up to the point of cancellation will be billed accordingly.
3. Pricing and Payments
Service Pricing: The pricing for our brand design services is determined on a project-by-project basis, following a consultation and based on the client's specific requirements, project scope, and estimated time commitment. A detailed proposal or quote will be provided for each project.
Payment Methods: We currently accept service payments via iDeal, Tikkie, or direct bank transfer. Once our shop launches, Stripe will be added for secure checkout on digital and physical products. All payment instructions will be clearly provided in your invoice or checkout page.
Payment Terms: Payment terms for services will be outlined in the individual project agreement or proposal. This typically includes an upfront deposit and subsequent payments tied to project milestones.
Shop Products (Future): Our website currently features a "Shop" page that is "under work." In the future, we intend to sell both digital and physical products through this shop. Prices for these products will be clearly listed on the shop page.
Cancellations of Service Projects: If a client wishes to cancel a design project after it has started, they must notify us in writing. Refunds, if applicable, will depend on the stage of the project and will be outlined in the original proposal or agreement. Work completed up to the point of cancellation will be billed accordingly.
3. Pricing and Payments
Service Pricing: The pricing for our brand design services is determined on a project-by-project basis, following a consultation and based on the client's specific requirements, project scope, and estimated time commitment. A detailed proposal or quote will be provided for each project.
Payment Methods: We currently accept service payments via iDeal, Tikkie, or direct bank transfer. Once our shop launches, Stripe will be added for secure checkout on digital and physical products. All payment instructions will be clearly provided in your invoice or checkout page.
Payment Terms: Payment terms for services will be outlined in the individual project agreement or proposal. This typically includes an upfront deposit and subsequent payments tied to project milestones.
Shop Products (Future): Our website currently features a "Shop" page that is "under work." In the future, we intend to sell both digital and physical products through this shop. Prices for these products will be clearly listed on the shop page.
Cancellations of Service Projects: If a client wishes to cancel a design project after it has started, they must notify us in writing. Refunds, if applicable, will depend on the stage of the project and will be outlined in the original proposal or agreement. Work completed up to the point of cancellation will be billed accordingly.
4. Shop Terms (Applicable Upon Shop Launch)
This section will apply once the shop is live. The following terms are provided in advance for transparency and will take effect upon the launch of our shop.
a. Product Descriptions & Availability: We strive to describe our products as accurately as possible. However, we do not guarantee that all descriptions, images, or other content in the shop are entirely accurate, complete, current, or error-free. Product availability may change without notice.
b. Shipping & Delivery (Physical Products)
Shipping Methods & Costs: Shipping options, delivery times, and costs will be displayed on product pages and during checkout.
Shipping Areas: We currently plan to ship within the Netherlands and may expand to the EU. Specific shipping destinations will be listed when available.
Risk of Loss: Once your product is handed over to the shipping carrier, the responsibility for loss or damage passes to you.
c. Returns, Refunds & Cancellations
EU Right of Withdrawal (Physical Products): If you are an EU consumer, you have the right to cancel a physical product order within 14 days of delivery without giving a reason. To exercise this right, contact us at contact@lunostudio.nl. You will be refunded within 14 days of informing us, using the same payment method unless agreed otherwise. Refunds include delivery costs (excluding extra charges for upgraded shipping).
Exceptions: This right does not apply to:
Fully completed services, if started with your prior consent.
Digital content not supplied on a physical medium, once download or access has started with your consent.
Custom-made or personalized items.
Unsealed goods that are not returnable for health/hygiene reasons.
Additional Return Policies: If we offer any returns beyond the legal requirements, details will be provided on product pages.
Cancellations: Our policy for cancelling shop orders will also be published on the shop page when it becomes active.
4. Shop Terms (Applicable Upon Shop Launch)
This section will apply once the shop is live. The following terms are provided in advance for transparency and will take effect upon the launch of our shop.
a. Product Descriptions & Availability: We strive to describe our products as accurately as possible. However, we do not guarantee that all descriptions, images, or other content in the shop are entirely accurate, complete, current, or error-free. Product availability may change without notice.
b. Shipping & Delivery (Physical Products)
Shipping Methods & Costs: Shipping options, delivery times, and costs will be displayed on product pages and during checkout.
Shipping Areas: We currently plan to ship within the Netherlands and may expand to the EU. Specific shipping destinations will be listed when available.
Risk of Loss: Once your product is handed over to the shipping carrier, the responsibility for loss or damage passes to you.
c. Returns, Refunds & Cancellations
EU Right of Withdrawal (Physical Products): If you are an EU consumer, you have the right to cancel a physical product order within 14 days of delivery without giving a reason. To exercise this right, contact us at contact@lunostudio.nl. You will be refunded within 14 days of informing us, using the same payment method unless agreed otherwise. Refunds include delivery costs (excluding extra charges for upgraded shipping).
Exceptions: This right does not apply to:
Fully completed services, if started with your prior consent.
Digital content not supplied on a physical medium, once download or access has started with your consent.
Custom-made or personalized items.
Unsealed goods that are not returnable for health/hygiene reasons.
Additional Return Policies: If we offer any returns beyond the legal requirements, details will be provided on product pages.
Cancellations: Our policy for cancelling shop orders will also be published on the shop page when it becomes active.
4. Shop Terms (Applicable Upon Shop Launch)
This section will apply once the shop is live. The following terms are provided in advance for transparency and will take effect upon the launch of our shop.
a. Product Descriptions & Availability: We strive to describe our products as accurately as possible. However, we do not guarantee that all descriptions, images, or other content in the shop are entirely accurate, complete, current, or error-free. Product availability may change without notice.
b. Shipping & Delivery (Physical Products)
Shipping Methods & Costs: Shipping options, delivery times, and costs will be displayed on product pages and during checkout.
Shipping Areas: We currently plan to ship within the Netherlands and may expand to the EU. Specific shipping destinations will be listed when available.
Risk of Loss: Once your product is handed over to the shipping carrier, the responsibility for loss or damage passes to you.
c. Returns, Refunds & Cancellations
EU Right of Withdrawal (Physical Products): If you are an EU consumer, you have the right to cancel a physical product order within 14 days of delivery without giving a reason. To exercise this right, contact us at contact@lunostudio.nl. You will be refunded within 14 days of informing us, using the same payment method unless agreed otherwise. Refunds include delivery costs (excluding extra charges for upgraded shipping).
Exceptions: This right does not apply to:
Fully completed services, if started with your prior consent.
Digital content not supplied on a physical medium, once download or access has started with your consent.
Custom-made or personalized items.
Unsealed goods that are not returnable for health/hygiene reasons.
Additional Return Policies: If we offer any returns beyond the legal requirements, details will be provided on product pages.
Cancellations: Our policy for cancelling shop orders will also be published on the shop page when it becomes active.
5. Links To Other Websites: Our Service may contain links to third-party websites or services that are not owned or controlled by Luno Studio.
Luno Studio has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Luno Studio shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
5. Links To Other Websites: Our Service may contain links to third-party websites or services that are not owned or controlled by Luno Studio.
Luno Studio has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Luno Studio shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
5. Links To Other Websites: Our Service may contain links to third-party websites or services that are not owned or controlled by Luno Studio.
Luno Studio has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Luno Studio shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
6. Termination: We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
6. Termination: We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
6. Termination: We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
7. Limitation Of Liability: In no event shall Luno Studio, nor its owner or any affiliated persons, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
7. Limitation Of Liability: In no event shall Luno Studio, nor its owner or any affiliated persons, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
7. Limitation Of Liability: In no event shall Luno Studio, nor its owner or any affiliated persons, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
8. Disclaimer: Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Luno Studio does not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
8. Disclaimer: Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Luno Studio does not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
8. Disclaimer: Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Luno Studio does not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
9. Governing Law: These Terms shall be governed and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
9. Governing Law: These Terms shall be governed and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
9. Governing Law: These Terms shall be governed and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
10. Dispute Resolution: Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity or termination, shall be referred to and finally resolved by the competent court in Almere, Netherlands.
For consumers residing in the European Union, you may also refer disputes to the European Commission's Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr/
10. Dispute Resolution: Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity or termination, shall be referred to and finally resolved by the competent court in Almere, Netherlands.
For consumers residing in the European Union, you may also refer disputes to the European Commission's Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr/
10. Dispute Resolution: Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity or termination, shall be referred to and finally resolved by the competent court in Almere, Netherlands.
For consumers residing in the European Union, you may also refer disputes to the European Commission's Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr/
11. Force Majeure: Luno Studio shall not be liable for any failure or delay in performance under these Terms if such failure or delay is due to causes beyond its reasonable control, including, but not limited to, acts of God, war, strikes or labour disputes, embargoes, government orders, natural disasters, epidemics, pandemics, or any other force majeure event.
11. Force Majeure: Luno Studio shall not be liable for any failure or delay in performance under these Terms if such failure or delay is due to causes beyond its reasonable control, including, but not limited to, acts of God, war, strikes or labour disputes, embargoes, government orders, natural disasters, epidemics, pandemics, or any other force majeure event.
11. Force Majeure: Luno Studio shall not be liable for any failure or delay in performance under these Terms if such failure or delay is due to causes beyond its reasonable control, including, but not limited to, acts of God, war, strikes or labour disputes, embargoes, government orders, natural disasters, epidemics, pandemics, or any other force majeure event.
12. Changes: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
12. Changes: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
12. Changes: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
13. Severability: If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
13. Severability: If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
13. Severability: If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
14. Entire Agreement: These Terms, together with the Privacy Policy and any legal notices and disclaimers posted on this Website, constitute the entire agreement between Luno Studio and you in relation to your use of this Website, and supersede all prior agreements and understandings.
14. Entire Agreement: These Terms, together with the Privacy Policy and any legal notices and disclaimers posted on this Website, constitute the entire agreement between Luno Studio and you in relation to your use of this Website, and supersede all prior agreements and understandings.
14. Entire Agreement: These Terms, together with the Privacy Policy and any legal notices and disclaimers posted on this Website, constitute the entire agreement between Luno Studio and you in relation to your use of this Website, and supersede all prior agreements and understandings.
15. Contact Us: If you have any questions about these Terms, please contact us:
By email: contact@lunostudio.nl
By visiting this page on our website: https://lunostudio.nl/contact-us
By mail: Luno Studio, Zeistpad 20, Almere, Netherlands
15. Contact Us: If you have any questions about these Terms, please contact us:
By email: contact@lunostudio.nl
By visiting this page on our website: https://lunostudio.nl/contact-us
By mail: Luno Studio, Zeistpad 20, Almere, Netherlands
15. Contact Us: If you have any questions about these Terms, please contact us:
By email: contact@lunostudio.nl
By visiting this page on our website: https://lunostudio.nl/contact-us
By mail: Luno Studio, Zeistpad 20, Almere, Netherlands
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Let’s bring your ideas to life — one pixel, one vibe, one bold move at a time.
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